Yes, the booking can be cancelled by you on a few conditions below:
Yes, you can change the tour date however this change is subject to the new confirmation of availability, please, contact us as soon as you can if your plans have changed.
We accept direct deposit, PayPal, Master Card, Visa, American Express and cash payments.
We can accommodate a group up to 24 passengers.
The standard terms of service include one pick-up and drop-off. However, if the distance between locations is less than 3 km we can pick you up from a few places. Please, let us know
The type of vehicle depends on the number of people we need to accommodate. We have a fleet of buses and minibuses which includes Mercedes Valente - up to 7 passengers and Renault Master - up to 11 passengers.
Yes, we provide kid's chairs and boosters in any size, free of charge, just let us know kid's age.
The tour itinerary can indeed be customized, allowing for adjustments if time allows. This flexibility ensures that participants can tailor their experience to their interests, provided that any modifications fit within the tour's overall time frame.
The minimal time required for the Great Ocean Road and 12 Apostles Private Tour is around 10 hours. This duration includes stops for lunch and visiting the 12 Apostles.
For those with less than 10 hours available, it's suggested to opt for one of two specialized express tours, each lasting 8 hours: